EFE Quality Policy

Quality is defined by the customer. All the work is done by company employees, suppliers, and dealers is part of a process that creates a product or service for a customer.

Each employee is a customer of works that has been done before his/her role's beginning. He/she is right to expect these works to be good. Besides, he/she has obligation to contribute to correct these works.

Our responsibility to our customers doesn't end after the delivery. Our customers will find EFE at their side in the problems with our products. Our best customer is our old customer.

Our philosphy is,

• To understand our customers' expectations completely and to improve our products and services according to customer needs.
• To be sensitive to our customers' problems.
• To keep under control quality and non-quality costs.
• To develop continually, to improve current performance, to strengthen the abilities and sense of responsibilities.
• To work with selected, confirmed, preferred and certificated contractors.
• To provide healthy and safe working environment.
• To achieve an appropriate profit in order to grow regularly and continually so as not to be effected by market unsteadiness.